No1 Carpet Cleaning are a local carpet and upholstery cleaning business based in Bournemouth, and they contacted us with the vision of a stylish new website that would improve their online presence. With the majority of their leads coming through tablet and mobile devices, they needed a responsive site that would look great across all platforms. It was also important to promote their excellent customer feedback by highlighting their high Checkatrade rating and testimonials.
Having taken the time to understand the clients goals, our design team created a modern homepage that was both visually engaging and full of the key information a potential customer could want. As a business that is dependent on generating leads, the layout puts the carpet cleaning prices in a prominent position, making it easy for a customer to quickly identify the cost of a clean. We also included two bright red contact buttons at the top of every page, giving potential customers an easy way of either requesting a call back from the team or getting a free quote via an online contact form. The ‘Testimonials’ page links directly to the No1 Carpet Cleaning Checkatrade page, allowing customers to read through real feedback from previous clients which is invaluable in this type of industry. The website was designed to work perfectly when viewed through a tablet or mobile device, as our research showed a huge proportion of potential carpet cleaning customers were viewing the site on the go.
We were always confident we could meet the requirements set out by No1 Carpet Cleaning and since its relaunch, there has been a significant improvement in both organic traffic and enquiries to the new site. This is partly due to its responsive design, as more and more customers are contacting the business using their tablet or mobile device. We will be working with the No1 Carpet Cleaning team to improve the website further over the coming months.